Ford RAV Program

What is a Manufacturer Buyback Vehicle?

Ford Motor Company can buy vehicles back from customers who have had problems with a new car. In some cases, Ford is required by state law to buy the car back because of a recurring problem. In other cases, Ford does it because it's the right thing to do for a good customer. After Ford engineers diagnose and correct the problem, Ford offers these vehicles for sale exclusively to Ford dealers.

The great news for our customers is all Ford Buy-Back Vehicles come with the balance of the original factory warranty or a 12-month/12,000 mile warranty, whichever is longer. In addition, customers may receive Packey Webb Ford's used car Lifetime Warranty.

Why does Packey Webb Ford sell these vehicles?

They're a great deal, typically significantly less than a brand-new car and often times thousands less than a comparable used car that had not been repurchased. These vehicles have been fully inspected and are fully backed by Ford.

What are the issues that trigger the buyback?

Causes are often minor. Some of the problems aren't really problems at all, they're just characteristics of the vehicles that certain people don't like. We'll tell you exactly why each car was brought back.

What does Packey Webb Ford do to make sure these cars are really fixed?

We research the service history of the vehicle to identify the work performed and our certified technicians inspect the vehicles to confirm the repair. Our service department road tests the vehicle quite extensively as well.

Does the buyback occurrence show up on a Carfax, AutoCheck or other vehicle history report?


To get more information, call a sales representative today.

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Packey Webb Ford

1815 W. Ogden Ave
Directions Downers Grove, IL 60515-2615

  • Sales: 866-496-6602
  • Service: (844) 327-8607
  • Parts: (866) 414-5586


  • Monday 9:00AM - 8:00PM
  • Tuesday 9:00AM - 8:00PM
  • Wednesday 9:00AM - 8:00PM
  • Thursday 9:00AM - 8:00PM
  • Friday 9:00AM - 8:00PM
  • Saturday 9:00AM - 6:00PM
  • Sunday Closed